DeskPilot
AI support triage & reply drafting
Inbound support tickets are classified, entity-extracted and answered with a drafted reply in a single pass. Claude runs behind an ASP.NET Core API with schema-constrained tool output, a per-tenant token budget and a human approval step, so nothing a model wrote reaches a customer unread.
LLM orchestration under real cost, latency and correctness budgets.
- .NET 10
- ASP.NET Core
- Claude API
- Microsoft.Extensions.AI
- EF Core 10
- Redis
- Wolverine
- SignalR

